All the Legal Stuff

Upon booking a service you will have to sign consent as a legal requirement for service to take place. Here detailed below are the key points of Kirsty's k9's Terms and Conditions,

Kirsty’s K9s will not confirm any booking until the consultation has been carried out with the client and the contract with full details of client requirements, has been signed by the client.

The Client is solely responsible for any and all harm or damage caused by their dog while it is under the care of Kirsty’s K9s, or is using any other services provided by Kirsty’s K9s, and agrees to indemnify Kirsty’s K9s in full against any liability arising from such harm or damage to third parties.

The Client agrees that, in admitting their dog, Kirsty’s K9s has relied on the Client’s representation that their dog is in good health and has not harmed or shown aggression or threatening behaviour toward any person or any other dog.

All dogs will be subject to an initial assessment by Kirsty’s K9s staff prior to using Kirsty’s K9s services. Kirsty’s K9s reserves the right to refuse admission to any dog deemed in their absolute discretion to be, or have the potential to be, dangerous or disruptive.

The client agrees to notify Kirsty’s K9s immediately of any unwelcome, aggressive, procreative, or dangerous behaviour of their dog that has potential to cause harm to any other dog or individual.

Kirsty’s K9s offer services where dogs co-mingle in groups and the client accepts that during the course of normal dog play their dog may sustain injuries. All dog play is carefully monitored to avoid injury, but scratches, punctures, torn ligaments, or other injuries may occur despite the best supervision.

Kirsty’s K9s will only let dogs off the lead once an ‘off the lead consent form’ has been signed, and will remain at the discretion of Kirsty’s K9s staff.

The Client is responsible for the full cost of treatment of any injuries or illness that their dog receives while under the care of Kirsty’s K9s, together with any associated costs e.g. call-out charges. The client authorises the staff of Kirsty’s K9s to seek such veterinary advice and/or treatment as they deem necessary; where possible this will be carried out by the client’s usual/preferred vet, but this cannot be guaranteed (e.g. in an emergency) and the client accepts that the staff of Kirsty’s K9s may at their discretion use any registered vet. The client agrees to pay all such costs immediately upon pick-up of their dog, or by agreement with the proprietor.

Kirsty’s K9s reserves the right to refuse admission if the client fails to provide adequate proof of vaccinations (including Bordetella), or the vaccinations are found to be expired or otherwise incomplete.

Bitches may not attend Kirsty’s K9s while in season or pregnant. Kirsty’s K9s reserves the right to refuse admission if these criteria are not met.

The Client accepts that even though their dog is vaccinated against Bordetella (Kennel Cough) there is a chance that their dog can still contract Kennel Cough. The Client agrees that they will not hold Kirsty’s K9s responsible if their dog contracts Kennel Cough while attending.

The Client agrees to take any necessary measures or precautions to ensure that their dog is continuously free of contagious, infectious, or otherwise communicable diseases. The client further agrees to notify Kirsty’s K9s immediately of any infectious and/or contagious disease or conditions their dog has been exposed to or is affected by. Such diseases and conditions include, but are not limited to: Distemper, Hepatitis, Kennel Cough (Bordetella), Parvovirus, Corona virus, worms, Lyme disease, Fleas, Pregnancy, Infectious Skin Diseases and Intestinal Parasites. Kirsty’s K9s reserves the right to refuse admission until satisfied that the condition is resolved.

The client consents to their dog being photographed, videotaped, and/or used in any media or advertising by Kirsty’s K9s without prior approval. All such media remain the property of Kirsty’s K9s.

The client agrees that Kirsty’s K9s is not responsible for any lost, stolen, or damaged leads, collars, tags, clothing or any other item left with their dog.

Kirsty’s K9s will care for your animal as you would, and whilst we will make every effort to ensure your pet is well looked after in your absence, Kirsty’s K9s cannot be held liable for any loss, injury or death to a pet, either inside or outside of the home whilst in our care.

The client agrees to ensure their dog has not eaten in the hour before pick up by Kirsty’s K9s to ensure sufficient time to digest food before any exercise or play. Failure to do so may result in the potentially life-threatening condition Bloat (Gastric Torsion).

Although Kirsty’s K9s holds public liability insurance, wherever possible, pets should be insured by the client. Kirsty’s K9s reserves the right to refuse a booking for any animal that is not insured.

The client agrees to provide keys/arrange access to the dog for the agreed appointment; failure to do so will result in a cancellation for that day’s service and will be paid in full by the client.

The client agrees that, by signing the key holder waiver form this will indemnify Kirsty’s K9s in full against any liability arising from loss or damage to the property or its contents, in present and future circumstances.

Full payment for services agreed either at time of booking or subsequently is to be made within 7 days of receipt of the invoice, or by the date specified on the invoice, via cash, cheque, or bank transfer. If payment is not made within this time, 2.5% of the total bill will be added for each day that the payment is overdue. All cancellations must be made 48 hours in advance or the full rate will be charged.

Designated holiday periods will last for no longer than two weeks and after this the full rate will be applied or your pet’s space may be filled.

The client must provide all items necessary for pets to be cared for in the client’s absence, (food, medication, leads, tags collars, cat litter etc.)

Kirsty’s K9s will take adequate steps to ensure your home is safe and secure in your absence, however, Kirsty’s K9s cannot be held responsible for any burglaries or accidents caused by your pet(s).

No variation of these Terms and Conditions will have effect unless confirmed Kirsty’s K9s.